Prohibited Activities

Effective date: April 26, 2026

iBnk is a global brand under which a group of licensed affiliated entities provides regulated payments services across Canada, Australia, and the United States, working with regulated banking partners — including Singapore Gulf Bank (SGB) for Named Virtual Accounts. The list below sets out the jurisdictions, business types, and transaction categories that are not permitted on the iBnk platform. It applies in addition to our Terms of Use and Privacy Policy, and may be updated as regulatory, partner, or risk requirements change.

I.Account Eligibility

A. Geographic Restrictions

iBnk accounts cannot be opened by individuals or businesses resident, domiciled, or operating from the following jurisdictions:

Additional jurisdictions appearing on FATF, FINTRAC, AUSTRAC, or US Treasury watchlists may be subject to enhanced due diligence and reviewed on a case-by-case basis by iBnk and our banking partners.

B. Prohibited Business Types

The following business activities are not eligible for an iBnk account:

C. Restricted Business Types (Enhanced Review)

The following business types may use iBnk only after additional licensing, ownership, and compliance documentation has been reviewed and approved:

II.Transaction-Level Prohibitions

A. Geographic Transaction Restrictions

iBnk will not process transactions to or from the following jurisdictions:

B. Prohibited Transaction Categories

Regardless of jurisdiction, iBnk does not permit transactions related to:

III.Sanctions Compliance

iBnk and its banking partners are required to comply with sanctions programmes administered by:

Transactions involving sanctioned individuals, entities, vessels, aircraft, or jurisdictions are prohibited and will be blocked or rejected. Where required, iBnk will report blocked transactions to the relevant authority.

IV.Anti-Money Laundering & Counter-Terrorism Financing

iBnk maintains AML/CTF programmes designed to comply with the regimes that apply across our operations, including:

The following activities are strictly prohibited:

V.Enforcement & Violations

iBnk may, at its sole discretion and where consistent with applicable law: suspend, freeze, or terminate accounts; block, hold, or reverse transactions; cooperate with our banking partners' investigations; and report activity to the relevant supervisory authority — including FINTRAC (Canada), AUSTRAC (Australia), FinCEN (United States), or any other regulator or law-enforcement body where reporting is required. Where required by law, we may withhold the fact of any such action from the affected user.

VI.Updates

This list may be updated from time to time to reflect changes in regulation, sanctions, our risk policies, or our partners' requirements. Updates take effect when posted to this page with a revised effective date.

VII.Contact

Questions about this list, eligibility, or to report suspected misuse of the iBnk platform:

Email: support@ibnk.xyz

iBnk services are provided by a group of licensed affiliated entities operating under the iBnk global brand in Canada, Australia, and the United States. No single entity controls the others; each is independently licensed in its own region. Region-specific registration details are available on request.